Record Check and Call Match: Perform automated Recording checks and ensure all recorded extension before the start of an organization operation. To ensure periodic task assigned to ensure that recording system has been recording normally. Capability to generate daily reports
- Disable phone automatically
- Identify the Recording abnormality
- Historical reports of the alarm
- Reconciliation
Tape Replication: ACE provides voice recording media extraction, digitization and conversion into modern long term storage. He has the capability to read and extract media records from voice logger tapes and archive to your preferred long term storage
- Quicker & Faster extraction of tapes
- Extract audio file with call information
- Centralised playback
- Modern long term storage solution
Call Accounting: Call detail record analysis of your Trader Voice platform (private lines, turrets and traders) with your internal and external telephony platform. It monitors calls for cost analysis and cost allocation, security, compliance and asset tracking, and interfaces with all trading platforms and over 100 PBX
- Cost analysis and Cost allocation
- Compliance and asset tracking
- Call detail record analysis
- Helps firms meet regulatory compliance